Privacy Policy for lumoraxivon.com
Your privacy is vital to us at lumoraxivon.com. This page explains how we collect, use, and protect your personal details under Australian law.
Introduction to Our Privacy Policy
At lumoraxivon.com, your privacy matters. This policy outlines the information we collect from visitors, how we use it, and your options in regard to your data. We are committed to acting in accordance with Australian privacy regulations, including the Australian Privacy Principles (APPs), to ensure your personal information is managed securely and transparently.
We strive to safeguard any data shared with us when you use our services or browse our website. Our privacy practices are reviewed regularly to meet current regulations and industry standards, ensuring your trust and security.
What Information We Collect
We collect information to help us provide better experiences and tailored content. This includes details you give us directly and data collected automatically when you use our site.
Information You Provide Directly
- • Contact details, such as your name and email address
- • Content of any messages or enquiries you send us
- • Information you share during event registrations
- • Feedback you submit through forms or surveys
- • Account details if you sign up for services
Information Collected Automatically
- • Device type, operating system, and browser
- • Pages visited and time spent on our website
- • Referring website or link that brought you here
- • IP address and anonymised identifiers
- • Cookies set by us or third-party technology partners
How We Use Your Data
Your information is used to maintain and improve our services, personalise your experience, and communicate important updates. We comply with Australian privacy laws in every process.
- • Sending service updates and news
- • Responding to your requests or enquiries
- • Personalising our website for better user experience
- • Monitoring and analysing website trends
- • Processing event registrations or transactions
- • Improving website security and performance
- • Marketing and promotional communications (with your consent)
Your Privacy Commitment: We're dedicated to keeping your personal details confidential and secure, only using them as outlined in this policy. Our team is trained to follow established procedures for privacy protection and data security.
Sharing Your Personal Information
We share personal information only when necessary, such as with trusted partners assisting us, or if required by law. Your privacy comes first in all such arrangements.
Our Service Providers
Third-party service providers may have limited access to your personal information, strictly to deliver their services on our behalf, and must comply with privacy standards.
Legal Obligations and Disclosures
We may disclose information if legally required for regulatory compliance or protection of rights.
Aggregated Statistics and Analysis
Anonymised information may be used for analysis or trend reporting to improve our services.
Your Rights Over Your Data
You have clear rights over your personal data, including the ability to access, correct, and request removal. To exercise these rights, please contact us using the details provided below.
- • You can access the personal data we hold at any time
- • Request corrections for inaccurate or outdated information
- • Ask us to delete your data from our records
- • Receive your data in a structured digital format
- • Object to specific uses of your data at any time
- • Request to limit the processing of your data
Contact us for privacy-related requests or questions. We are happy to support your rights in line with Australian privacy regulations.
How We Protect Your Security
We use technical and organisational measures to maintain the safety of your information. Data security is an ongoing priority for all our team members.
Our Technical Safeguards
- • Data encryption during transfer and storage
- • Secure server infrastructure and regular updates
- • Regular security assessments and monitoring
- • Limited access based on staff roles and requirements
Our Organisational Measures
- • Staff training in privacy and security procedures
- • Clear internal policies for data protection
- • Periodic policy reviews and compliance checks
- • Incident response plans for data breaches
How Long We Keep Your Data
We retain your information as long as needed to provide you with our services or as required by law. This timeframe varies by the purpose of data collection.
- • Account data is deleted upon user request or non-use
- • Learning activity data is removed after service termination
- • Messages and communications are deleted after review
- • Transaction records are stored as per legal requirements
- • Marketing preferences deleted on user opt-out
We routinely review retained data, safely disposing of anything no longer required.
Transfers of Data Abroad
Your information may be processed outside Australia under necessary safeguards. We work with providers who comply with Australian data protection standards.
- • Standard contract terms with overseas providers
- • Data minimisation when sharing internationally
- • Assessing provider security before sharing data
- • User rights remain protected when data is transferred
About Cookies and Similar Technologies
Cookies help us enhance your browsing experience and provide tailored content. You may adjust cookies through your browser settings.
Types of Cookies We Use
- • Necessary for website security and functionality
- • Track usage for website improvement
- • Store your display and preference settings
- • Enable extended site features and third-party plugins
You can accept, reject, or customise cookies using your browser controls.
Privacy Policy Updates
From time to time, we may update this policy. Changes will be communicated here, and significant updates will be notified to you.
- • Policy updates posted on this page
- • Direct emails when required by law
- • Website banners for key changes
- • Archived copies available for review
We encourage you to review this policy regularly for any updates.
Contact Us About Privacy
If you have questions about this policy or your privacy, please contact us.
lumoraxivon
34 Welshpool Road, Welshpool, WA 6106 Australia
Phone: +61783893204
Email: content@lumoraxivon.com
Last updated October 9, 2025
Effective as of October 9, 2025